BBC iPlayer's US rollout blocked by cable networks

BBC America may be dropped if BBC introduces pay-for VOD

The BBC's international rollout of iPlayer as a subscription-only service has been put on hold following threats from the American cable providers, according to Robert Andrews at paidContent.

The video on demand service has been made available, on a trial basis, in 18 European markets, Canada and Australia, where viewers can pay around £60 a year for access to content. For that price, they can watch BBC content on iPhones, iPads and iPod touches. The service has been successful in the countries where it is available, and the BBC plans to roll it out to the US, but have been stopped by threats from the cable companies which currently carry BBC America, Andrews reports.

BBC Worldwide, the broadcaster's commercial branch, has in essence been forced to choose between their current cash-cow, BBC America, and their potential future one, iPlayer. Speaking on a different topic (video advertising) the head of BBC worldwide advertising said on Friday that: 

Most of us operating in the U.S. are at the behest of Time Warner and Comcast. . . We shouldn’t believe they will not have a play in this space.

And a spokesman told paidContent:

Global iPlayer was set up as a 12-month trial to allow us to assess the product, consumer demand in different markets and the content mix. We have extended the trial, with the full support of the BBC Trust, until Autumn this year. Although western Europe launched in July last year, Australia and Canada came on board later in 2011, as did the move to other Apple platforms. And so, by extending the trial, it allows us to capture more data out of the iPlayer model.

It is odd for those in Britain to think of the BBC as the scrappy underdog, but that is very much what they are in this case. They have a small coterie of die-hard fans, who they are eager to develop a direct relationship with, but if the cable companies decide to put their feet down, there isn't a huge amount the company can do.

iPlayer

Alex Hern is a technology reporter for the Guardian. He was formerly staff writer at the New Statesman. You should follow Alex on Twitter.

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As crime moves online, the police need the investment in technology to follow

Technology offers solutions, not just threats.

It’s perhaps inevitable that as the world becomes more digital, so does crime. This week Alison Saunders, director of public prosecutions, recognised that online crime is as serious as face-to-face crime. “Hate is hate,” Saunders wrote referring to internet abuse, and the police should protect people from it wherever they are. This will add demand to under-pressure police forces. And it is only the tip of the iceberg. 

Forty-seven per cent of crime involves an online element. Police recorded 30,000 instances of online stalking and harassment last year. People are 20 times more likely to be a victim of fraud than robbery, costing businesses an estimated £144bn a year. On a conservative estimate, 2,500 UK citizens use the anonymous dark web browser, Tor, for illegal purposes such as drug dealing, revenge porn and child sexual exploitation.

The police need new technology to meet demand, a Reform report published today finds. Some progress has been made in recent years. West Midlands Police uses an online portal for people to report incidents. Durham uses evidence-gathering software to collect social media information on suspects, and then instantly compile a report that can be shared with courts. Police have benefited from smartphones to share information, and body-worn cameras, which have reduced complaints against police by 93 per cent.

Yet, Theresa May’s 2016 remarks that police use “technology that lags woefully behind what they use as consumers” still stand. Officers interviewed for Reform’s research implored: “Give us the tools to do our job”.

Online evidence portals should be upgraded to accept CCTV footage. Apps should be developed to allow officers to learn about new digital threats, following the US army’s library of knowledge-sharing apps. Augmented-reality glasses are being used in the Netherlands to help officers identify evidence at digital crime scenes. Officers would save a trip back to the station if they could collect fingerprints on smartphones and statements on body-worn cameras.

New technology requires investment, but forces are reducing the resources put into IT as reserves have dried up. Durham plans to cut spend by 60 per cent between 2015-16 and 2019-20. The government should help fund equipment which can meet demand and return future productivity savings. If the Home Office invested the same as the Department of Health, another department pushing “transformative” technology, it would invest an extra £450m a year. This funding should come from administrative savings delivered through accelerating the Government’s automation agenda, which the think tank Reform has previously calculated would save Whitehall £2.6bn a year.

As crime moves online, police must follow. Saunders is right to point to the importance of meeting it. But technology offers solutions, not just threats. Installing the next generation of equipment will give police the tools to do their jobs, addressing online hate and more. 

Alexander Hitchcock is a senior researcher at reform