Daily life in Beijing. Photograph: Getty Images.
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"No Romance": A short story from Xiaolu Guo

You can check any Chinese dictionary, there's no word for romance.

You can check any Chinese dictionary, there's no word for romance.

We say "Lo Man", copying the English pronunciation. What the fuck use was a word like romance to me anyway? There wasn't much of it about in China, and Beijing was the least romantic place in the whole universe. "Eat first, talk later," as old people say. Anyway, there was zero romance between me and Xiaolin.

We met when I was in this TV series set in the imperial court of the Qing dynasty. The whole set was a reproduction of what life looked like 300 years ago. The peonies in the vases were all made from paper, and the lotus lilies in the pond were plastic. I was playing one of the Princess's many servant girls, a role that required me to wear a thick fake plait. It was so heavy it pulled my head backwards. The make-up assistant had given me a disdainful look and sniffed at the length of my hair, before grabbing a handful of it and attaching the chunky braid. My scenes involved walking solemnly into the palace, pouring tea for my Princess, or combing my Princess's hair. All without speaking, of course.

Xiaolin was Assistant to the Producer. His job was to chauffeur the Producer around, bark out orders on his behalf, and basically eat, drink and sleep for him. As well as this he was expected to nanny the whole crew. The first time Xiaolin and I spoke was during a lunch break.

Every day we would all queue for lunchboxes. Key cast members and important behind-the-scenes people - the TV show's upper class - were given a large lunchbox worth eight yuan. The extras, the assistants and the runners received a smaller five-yuan lunchbox. Water was free.

I had collected my five-yuan lunchbox - pickled cucumber, rice with not more than one centimetre of meat - and was sitting alone in a corner to eat, avoiding conversation. I didn't want to talk to anyone. Instead I watched the crew members out of the corner of my eye as they discussed the actress's large bra, the Director's new mistress, or the recent news, featured in that day's Beijing Evening, that a serial killer was on the loose. Then I saw a young man walking towards me. It was Xiaolin. He was tall, with a body like a solid pine tree. He stopped in front of me, holding out one of the large lunchboxes.

"You like fish?" he said. "There's one left."

I have to say, I didn't feel anything special towards Xiaolin at first. He was too male, with his big feet and big hands. To me, that wasn't beautiful, or "city" enough. He looked like any young man from my village with dust in their hair. Which was strange, since he was actually a Beijinger born and bred. Anyway, eat first, talk later.

I took the lunchbox and started to devour the juicy pieces of carp. There was no doubt about it, it was tastier than my five-yuan lunch. By the time I had finished the fish, I was feeling warmer towards Xiaolin. In all the time I'd been in Beijing, no one had ever offered me a lunch like that. It was something.

Between mouthfuls, I cast furtive glances at my lunch-giver. I noticed his rice was swimming in a sea of black soy sauce. At that time I didn't know Xiaolin loved to add heaps of soy sauce to his rice. And he had to have a particular brand - Eight Dragons Soy Sauce. He could eat a whole bowl of rice with Eight Dragons and not need anything else. Anyway, as he tucked into his rice, he told me how he hated the hierarchy on the set. He hated the pretentious actors he had to deal with. Xiaolin said the best people were the extras. Then he said to me, "You don't look like an actress. You're not snooty enough."

Not snooty enough? I felt offended. But maybe he was right, otherwise why did I still only get lousy roles like "Woman walking over the bridge in the background" or "Waitress wiping some stupid table"?

Then he asked my age, and I asked his. That's the tradition in China. If we know each other's ages we can understand each other's past. We Chinese have been collective for so long, personal histories are not worth mentioning. Therefore as soon as Xiaolin and I knew how old the other was, we knew exactly what big shit had happened in our lives. The introduction of the One Child Policy shortly before our births, for instance, and the fact that, in 1985, two pandas were sent to the USA as a national gift and we had to sing a tearful panda song at school. 1989 was the Tiananmen Square student demonstration, etc. Anyway, Xiaolin was one year younger than me, so I assumed we were from the same generation. But when he said he had never once left Beijing, I changed my mind. It was clear he wouldn't understand why I had left home. Perhaps we were from different generations after all.

If I had been thinking straight, I would have realised that Xiaolin wasn't for me. His animal sign was the rooster, and they say the monkey and the rooster don't mix. But I was young. I didn't think about the future seriously. I was just in search of those shiny things . . .

Soon after Xiaolin gave me the lunchbox, the crew had a day off. He wanted to take me swimming. He said he knew a reservoir on the outskirts of Beijing that used to be a part of some Yuan Emperor's garden. I immediately agreed, although I didn't know how to swim. Forget the swimming, let's just see the kind of place Emperors used to go, I thought.

I warned him that I didn't have a swimming costume and I was scared of water, but Xiaolin said he would sort it out. So we went to Xidan department store and he bought me an apple-green bathing suit. Then we caught a bus on Long Peace Street, and we passed the solemn Forbidden City and the grand Friendship Hotel, in the end we crossed the whole capital. That was the highlight of the day. Everything else was pretty disappointing.

For a start, the place was nothing like an Emperor's garden. Just some boring little hill with a murky little pond in the middle. The scorching sun was beating down on our heads and even the pond looked thirsty. It wasn't that the landscape was ugly exactly, it's just that you wouldn't take a photo of it. Xiaolin pulled off his T-shirt and jumped straight into the mossy water. I turned around and changed into my brand-new swimsuit. When I looked back, I saw Xiaolin swimming off to the other side of the pond. He didn't give a damn that I was scared of water. In that moment, I thought that I would never learn how to swim if I stayed with him. Sometimes you just know these things, even if you can't explain how. It's fate, if you believe in fate.

As soon as my foot touched it, the shapeless liquid wanted to swallow me. The rock I was standing on was slippery and sharp. I lost my balance, fell into the black water and started to scream. Xiaolin swam back and dragged me out.

So I ended up sitting on the bank, with water dripping from my body, and my legs covered in pondweed. I watched Xiaolin swimming, from left to right, from near to far. What did the Emperor do here? I wondered. Would he swim with his concubines? And how did his concubines learn how to swim? While I was thinking about all this, Xiaolin was floating in the water as effortlessly as a duck. He didn't have anything particular to say to me, as if, on a first date, swimming in circles while the girl watches from the bank was the most normal thing to do.

From that day on, Xiaolin and I were together. I lived with his family in the tiny one-bedroom flat that was their home. A collective of three generations: his parents, his father's mother, his two younger sisters and us, not forgetting two brown cats and a white dog - all sleeping and coughing in the one bedroom. A solid family life, no romance, and I knew there would never be any.

There were moments when I glimpsed a different Xiaolin. He would hold my hand in the cinema and, afterwards, buy me barbecued squid in the night street. Sometimes, when we were out for a walk, he stopped and kissed me on the head. And in bed, whether sound asleep or restless with frenzied dreams, Xiaolin always held me close, as though afraid of our naked bodies parting. If I slept with my back to him, he would curl his body around mine, his arm resting on my ribcage, his warm, hairy legs entangled with my legs. I, too, depended on him to sleep. I'd prop my toes on his ankles, and stroke his fingernails with my thumb. Sometimes, if I slept with my ear on his chest, I could hear his heart beat like a drum.

But most of the time Xiaolin was either angry or zombie-like. He was stuck in a rut. Get up, go to work, go to bed. Never any change. For every meal, the three animals and six humans in Xiaolin's family (seven, if you included me) huddled round the small, circular table in the small, square room. The food was the same, the whole time I lived there. Eight Dragons Soy Sauce with rice, Eight Dragons with noodles, Eight Dragons with dumplings. We lived so close to each other, every millimetre of the floor was used. The two cats would pee in a sandbox, but the dog always shat beside our bed. He also kept making neighbours' bitches pregnant.

After three years, the grandmother was even more decrepit, and the two little sisters were getting on my nerves. There was no oxygen left in the room, I was worn out. It was like being back with the rotten sweet potatoes. I wanted to run and run and run.

Xiaolu Guo was born in 1973 in a fishing village in China, moving to London in 2002. In 2013 she was made one of Granta Magazine's Best of Young British Novelists.

This article first appeared in the 17 December 2007 issue of the New Statesman, Christmas and New Year special 2007

NEAL FOX FOR NEW STATESMAN
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They know where you live

Imagine your house being raided by armed police. That’s what happened to Mumsnet’s Justine Roberts after she fell victim to an internet hoaxer.

At around midnight on Tuesday 11 August 2015, a man dialled 999 to report a murder. A woman had been killed in her London home, he said, before hanging up without offering his name. A second call followed. This time, the man claimed to be the killer. He told the operator that he had now taken the woman’s children hostage at the Islington address. They were locked with him inside a room in the house, he said. The police responded with reassuring speed. Fifteen minutes later, eight officers, five of them armed with automatic weapons, accompanied by saliva-flecked dogs, arrived at the scene and took up position in neighbouring front gardens. When one officer banged on the front door of the house, the team was greeted, moments later, not by a masked murderer but by a blinking and bewildered au pair.

Justine Roberts, the woman whom the caller claimed to have killed, was in fact nearly 2,000 kilometres away – in Italy, holidaying with her husband and children. After explaining this to the police, the au pair called Roberts, who assumed that the incident was an unfortunate misunderstanding, one that could be unpicked after the vacation. It was no mistake. Roberts had been the victim of “swatting”, the term given to a false emergency call designed to bait an armed unit of police officers to storm someone’s home. It wasn’t until a few days later, as the family was preparing to return to London, that Roberts discovered that she had been the target of a planned and sustained attack, not only on her household, but also on her business.

Roberts is the founder of Mumsnet, the popular British internet discussion forum on which parents share advice and information. A few days before the swatting incident, members of 8chan, a chat room that prides itself on being an open, anonymous platform for free speech, no matter how distasteful, had registered accounts on Mums­net with the aim of trolling people there. When legitimate Mumsnet users identified and then ridiculed the trolls, some retreated to 8chan to plot more serious vengeance in a thread that the police later discovered. Roberts wasn’t involved in the online skirmish but, as the public face of the site, she was chosen as the first target.

After the initial armed response, Roberts’s perception was that the police were unconcerned about the swatting attack. “We were told that there was no victim, so there was not much that could be done,” she told me. The hoax caller, however, was not finished. In the days after the incident, there was chatter on Mumsnet and Twitter about what had happened. A Mumsnet user whom I will call Jo Scott – she requested anonymity for her own safety – exchanged heated messages with a hacker who claimed responsibility for the 999 call.

“It descended into jokes and silliness, like many things do,” Scott said. “I didn’t take it seriously when the hacker said he had big surprises in store.” She doesn’t believe that what happened next was personal. “I think I was just easy to find.”

A few days after police were called to Roberts’s home, Scott was in her bedroom while her husband was sitting downstairs playing video games. At 11pm, she heard a noise outside. “I looked out of the window and saw blue flashing lights in the street,” she recalled. “I could hear shouting but I didn’t pay it much notice.” Then she heard her husband open the front door. Police rushed into the house. An armed officer shouted upstairs, asking Scott if she was hurt. When she replied that she was fine, he told her to fetch her two young children: he needed to see them. Scott shook her sons awake, explaining, so as not to alarm them, that the police had come to show the boys their cars. As the three of them went downstairs, the officers swept up through the house, repeatedly asking if there were any weapons on the property.

“I was beyond confused by this point,” Scott said. “Everyone was carrying a gun. They had little cutaway bits so you could see the bullets. My eldest asked one of the officers if he could have a go on his gun and went to touch it.”

As Scott sat with an officer downstairs, she asked what had happened to her husband. “I later found out that the noises I’d heard were the police calling for him to come outside,” she said. “He dropped the PlayStation controller as he left the room. It was only later that we realised it’s a good job he did: in the dark, the controller might have looked like a weapon.”

Outside, Scott’s husband had been surrounded and arrested. Other police ­officers were on the lookout in the front gardens of nearby properties, having warned the couple’s neighbours to stay indoors, away from their windows. “One of the officers said it was beginning to look like a hoax,” Scott said. “Then he mentioned swatting. As soon as he said that word, I twigged that I’d seen the term that day on Twitter in relation to the Mumsnet hack.”

***

The term “swatting” has been used by the FBI since 2008. “Swat” is an acronym of “Special Weapons and Tactics”, the American police squads routinely called to intervene in hostage situations. It is, in a sense, a weaponised version of a phoney order of pizza, delivered as a prank to a friend’s home, albeit one that carries the possibility of grave injury at the hands of police. For perpetrators, the appeal is the ease with which the hoax can be set in motion and the severity of the results. With a single, possibly untraceable phone call, dialled from anywhere in the world, it is possible to send an armed unit to any address, be it the home of a high-profile actor whom you want to prank or that of someone you want to scare.

In America, where swatting originated, the practice has become so widespread – targets have included Tom Cruise, Taylor Swift, Clint Eastwood and the Californian congressman Ted Lieu – that it is now classed as an act of domestic terrorism. In the UK, where Justine Roberts’s was one of the first recorded cases, swatting is classed as harassment, though that may change if these and other forms of internet vigilante attacks, such as doxxing, become increasingly commonplace.

Doxxing involves the publication of someone’s personal details – usually their home address, phone numbers, bank details and, in some cases, email address – on the internet. It is often the prelude to swatting: after all, the perpetrator of a hoax cannot direct the police to the target’s home address until this is known. (During the week of the Mumsnet attacks, one of the perpetrators attempted to locate another target using their computer’s IP address, which can identify where a person is connected to the internet, often with alarming precision. Their calculation, however, was slightly out; police were called to a neighbour’s address.)

Though doxxing has a less dramatic outcome than swatting, the psychological effects can be just as severe. For victims – usually people who are active on the internet and who have outspoken opinions or who, in the eyes of an internet mob, have committed some kind of transgression – the mere threat of having their personal information made available on the web can cause lasting trauma. A Canadian software developer whose home address, bank details, social security number and email history were published online in 2014 told me that he now keeps an axe by his front door. “I still don’t feel safe here,” he said. “It’s terrifying.”

Christos Reid, a social media manager for a software company, was doxxed last year. Reid’s information came from a website he had registered seven years earlier. “I woke up one morning to find a tweet announcing my personal details,” he told me. When he asked the Twitter account holder to take down the address, he was told to commit suicide. Reid said he was “OK for about half an hour”; but then, after he went out, he broke down in the street. “I’ve become more paranoid,” he said. He no longer gives out business cards with personal information.

Reid lives in London, but at the time of the doxx he was attending an event in Nottingham, home to the British police’s largest cybercrime division. He was impressed with the police response, even though they told him that they had not heard of the term “doxxing” before. “I was interviewed by two separate people about my experiences who then compiled everything into a case file and transferred it to the Met. When I arrived home, an officer visited me to discuss what happened and my options.”

The policeman explained harassment law to Reid, and offered advice on how to improve security at his flat and what to do if someone hostile turned up at the address. Reid shouldered the repercussions of what had happened alone; no suspects were identified. A spokesperson for the Metropolitan Police similarly said that although detectives from Islington CID have investigated the swatting attacks made on Roberts and Scott, no suspects have been identified “at this time”, even as “inquiries continue”.

Doxxing may seem to be a mild form of harassment but it carries with it an implicit threat of impending violence; the worrying message is: “We know where you live.” Unlike swatting, which is always malicious, doxxing is sometimes viewed by its perpetrators as virtuous. In November 2014, hackers claiming to be aligned with the internet group Anonymous published personal information allegedly belonging to a Ku Klux Klan member from Missouri. The hackers said that their action was a response to the KKK’s threat to use lethal force against demonstrators in the city of Ferguson, Missouri, protesting against the killing of the unarmed black teenager Michael Brown by a white police officer. In January 2015 hackers claiming to be from Isis took over US Central Command’s Twitter account and posted information about senior military officers, including phone numbers and email addresses. In each case, those carrying out the doxxing believed, however mistakenly, in the virtue of their actions and hoped that the information could be used to bring punishment or ruin to the subject.

The term “doxxing” may be new but the practice is an old one. The Hollywood blacklist revealed the political beliefs and associations of actors and directors in the late 1940s as a way to invite shame, deny employment and dissuade others from following their example. “But it has become a lot easier to find people’s private details with the help of the internet,” Jeroen Vader told me. Vader owns Pastebin, a website that allows users to upload and distribute text documents, and where much of the personal data is anonymously uploaded and shared. “People post their private information on social networks,” he said. “A lot of people aren’t aware that their information is so easily available to others.”

In Justine Roberts’s case, the perpetrator may not even have needed to look at social networks to mine her personal information. “If you’re on the electoral roll, you’re easy to find,” she said. “There’s not much you can do to stop people getting hold of your data one way or another, whether it’s for nefarious reasons or simply to better advertise to you. We live in a world that is constantly trying to gather more information about us.”

Jeroen Vader said he has noticed an “upward trend” in the number of doxxing posts uploaded to Pastebin in recent months, but insisted that when someone uses the site’s abuse report system these offending posts are removed immediately.

Across social media companies, action is more often reactive than proactive. Victoria Taylor, a former director at Reddit, one of the largest community-driven websites in the world, said that the rule against publishing other users’ personal information has been “consistently one of the site’s most basic policies” and that “any violation of this rule is taken extremely seriously by the team and community”. Still, she was only able to recommend that victims of doxxing send a message to the site’s administrators. Similarly, when asked what a person can do to remove personal details that have been published without permission, a Twitter spokesperson said: “Use our help form.”

The spokesperson added: “There has def­initely been an overall increase in doxxing since 2006, both on Twitter and on the internet more generally.” She attributed this rise to the emergence of search engines such as Intelius and Spokeo, services designed to locate personal information.

***

The surge in the number of dox­xing and swatting attacks is in part a result of the current lack of legal protection for victims. Confusion regarding the law on doxxing is pervasive; the term is even not mentioned in either US or European law. In a tutorial posted on Facebook in 2013, the writer claims: “Doxxing isn’t illegal as all the information you have obtained is public,” and adds: “But posting of the doxx might get you in a little trouble.”

Phil Lee, a partner in the privacy, security and information department of Fieldfisher based at the law firm’s office in Silicon Valley, said that differing privacy laws around the world were part of the problem. “Various countries have laws that cover illegal or unauthorised obtaining of data. Likewise, some of the consequences of releasing that data, such as defamation or stalking, cover elements of what we now term doxxing. But there is no global law covering what is a global phenomenon.” Indeed, Roberts believes that her London address was targeted from America – the 999 call was routed through a US proxy number.

One challenge to creating a law on doxxing is that the sharing of personal information without permission has already become so widespread in the digital age. “If a law was to state something like, ‘You must not post personal information about another person online without their consent,’ it wouldn’t reflect how people use the internet,” Lee said. “People post information about what their friends and family members have been doing all the time without their consent.

“Such a law could have a potentially detrimental effect on freedom of speech.”

Lee believes that a specific law is unnecessary, because its potentially harmful effects are already covered by three discrete pieces of legislation dealing with instances where a person’s private information is obtained illegally, when that information is used to carry out illegal acts and when the publication of the information is accompanied by a threat to incite hatred. However, this does not adequately account for cases in which the information is obtained legally, and then used to harass the individual in a more legally ambiguous manner, either with prank phone calls or with uninvited orders of pizza.

Susan Basko, an independent lawyer who practises in California and who has been doxxed in the course of her frequent clashes with internet trolls, believes that the onus should be on the law, rather than the public. She points out that in the US it is a crime to publicise information about a government employee such as their home address, their home and cellphone numbers, or their social security number, even if the information is already online. “This law should apply to protect all people, not just federal employees,” she said. “And websites, website-hosting companies and other ISPs should be required to uphold this law.”

Basko said that doxxing will continue to increase while police have inadequate resources to follow up cases. For now, it is up to individuals to take preventative measures. Zoë Quinn, an American game designer and public speaker who was doxxed in 2014, has launched Crash Override, a support network and assistance group for targets of online harassment, “composed entirely of experienced survivors”.

Quinn, who spoke about the problem at a congressional hearing in Washington, DC in April last year, recently posted a guide on how to reduce the likelihood of being doxxed. “If you are worried you might some day be targeted,” she wrote, “consider taking an evening to stalk yourself online, deleting and opting out of anything you’re not comfortable with.”

Both Scott and Roberts have changed their privacy habits following the attacks. Scott is more careful about interacting with strangers online, while Roberts uses scrambler software, which ensures that she never uses the same password for more than one online site or service.

For both women’s families, the effects of their encounters with armed police have also lingered. When one day recently Roberts’s husband returned home early from work, the au pair called the police, believing it was an intruder. And Scott is haunted by what happened.

“What if my husband had made a sudden move or resisted in some way? What if my eldest had grabbed the gun instead of gently reaching for it? What if people locally believed that my husband did actually have guns in the house?” she asks. “I don’t think the people making these sorts of hoax calls realise the impact.” 

This article first appeared in the 28 April 2016 issue of the New Statesman, The new fascism