Teachers, journalists, pollsters - who can we trust these days?

The story of a generation - lied to, again and again, yet ultimately powerless.

The thing I used to dread about being a teacher, above all, was Parents’ Evening. Especially if the child was struggling. Then it seemed there were only three types of parents. There were Group A - the ones who made you feel sorry for the kid: (“Sorry he’s so crap. Shall I ground him?”). There were Group B - the belligerent:

“I’m afraid I think your child’s dyslexic.”

“He’s not.”

“But I sent him to the Special Educational Needs supervisor and had him tested.”

“He’s not.”

“He can’t spell his own name.”

“He’s not.”

And then there were possibly the worst, Group C - the ones who, quite rightly, put absolute blind faith in you: “You know best, you’re the expert, you just tell us what to do.” Well: actually I’m in my mid-twenties, I spend my evenings playing FIFA on my Playstation and wondering how spending hours in the company of your recalcitrant child turned out to be my life, and frankly I’m scared I’ll screw him up to such an extent that he’ll end up like, well, me. I’m the last person I’d ask.

And that’s the thing about professionalism. Half of it is resisting the urge to say to Group A either, “Everything’s fine” or “Yes. ground him for as long as you can – till the age of 21, preferably”, to say to Group B “Everything’s fine” or “Get out of my face, you bumptious little arsehole”, and to refrain from breaking down in tears in front of Group C and asking them why your girlfriend left you.

According to YouGov’s latest poll on trust, 70 per cent of us trust teachers to tell the truth – a steep decline from 2003, when apparently 88 per cent of people were happily taking me at my word. I’d say that’s probably right – not because 30 per cent of teachers are untrustworthy, but because teachers are people, trying their best, and, being human, sometimes choose to evade, equivocate, or maybe tell a white lie from time to time.

I’d been wanting to write a blog about the breakdown of trust in public life for ages, but I realised there was a problem: most of you don’t believe a word I say. Only 38 per cent of people trust journalists on "upmarket newspapers" to tell the truth. And I’m being disingenuous by putting myself in that category, what with most of my stuff appearing online these days and the New Statesman not being a newspaper. You probably need to extend the chart a few columns down, so "bloggers" can slot in behind Jeffrey Archer and Bernie Madoff.

But let’s see what this poll tells us about society. What it paints is either a depressing picture, or a heartening one, depending on how you look on it. Our faith in every single institution but one has, over the last nine years, dipped. Judges, journalists, doctors, policemen, teachers – we’ve lost faith in all of them. 

As I said, you could frame an example like teaching in a positive light – our populace is more skeptical; less credulous. Our faith in newspapers is inversely proportional to their circulations: this week the Sun ran an information box containing the figures on the huge decline in trust of BBC journalists (from 81 per cent to 44 per cent), but neglected to mention that red tops had also declined - to 10 per cent from an initially meagre 14 in 2003. It’s that sort of behaviour that means, well, only one in ten people trust you. Yet this doesn’t stop the Sun having far and away the highest circulation. We know it’s full of balls, but we buy it anyway: that’s us Brits, reading the news while taking a pinch of salt with our tongues in our cheeks.

But I think a far sadder picture lurks behind this chart. I am 31 years old this month. It feels to me - perhaps older readers with a different historical perspective will have another view  - like the last few years have drastically undermined my view of the Britain in which I grew up.

Of course, nine years ago I wouldn’t have said the media or the Met were squeaky clean - but I never dreamed of the scale of corruption and illegality that’s been exposed in recent times. Likewise we’d had parliamentary scandals before, but the sheer arrogance of those involved in the MPs expenses scandal still shocked me. I didn’t march in protest over Iraq. I thought the intelligence services and Cabinet knew something I didn’t.

And on it goes, with the systematic cover-up over Hillsborough, the scale of Savile’s debauchery, the crisis at the BBC – all happening at a time when we’re suffering the greatest betrayal of all. This young man believed we’d cracked the balance of economic growth and social equality. He deferred to Tony Blair and Gordon Brown – without realising, he also deferred to Fred Goodwin. Look at the world our young face: sky-high youth unemployment, student debts, worse pensions, a lack of affordable housing – what would I say at those parents’ evenings now?

That is the story of my generation – lied to, again and again, yet ultimately powerless, until all that’s left is nihilistic cynicism. I wanted to believe in the big society, because I felt that endemic to many of these scandals was a centralising of power. It was another dream that fell by the wayside. It’s all so horrifying we barely know which way to turn – as Nick Cohen says of Occupy, it was “representative of our directionless times when reformers have no coherent ideology.”

That’s what I read from the YouGov chart, anyway. But then I could also ask why our faith in judges rocketed in 2006; why our faith in directors of big companies has gone up. It seems to make no sense. Maybe the methodology’s flawed. But at least we can trust our polling companies, can’t we?


Judges, journalists, doctors, policemen, teachers – we’ve lost faith in all of them. Photograph: Getty Images

Alan White's work has appeared in the Observer, Times, Private Eye, The National and the TLS. As John Heale, he is the author of One Blood: Inside Britain's Gang Culture.

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Q&A: What are tax credits and how do they work?

All you need to know about the government's plan to cut tax credits.

What are tax credits?

Tax credits are payments made regularly by the state into bank accounts to support families with children, or those who are in low-paid jobs. There are two types of tax credit: the working tax credit and the child tax credit.

What are they for?

To redistribute income to those less able to get by, or to provide for their children, on what they earn.

Are they similar to tax relief?

No. They don’t have much to do with tax. They’re more of a welfare thing. You don’t need to be a taxpayer to receive tax credits. It’s just that, unlike other benefits, they are based on the tax year and paid via the tax office.

Who is eligible?

Anyone aged over 16 (for child tax credits) and over 25 (for working tax credits) who normally lives in the UK can apply for them, depending on their income, the hours they work, whether they have a disability, and whether they pay for childcare.

What are their circumstances?

The more you earn, the less you are likely to receive. Single claimants must work at least 16 hours a week. Let’s take a full-time worker: if you work at least 30 hours a week, you are generally eligible for working tax credits if you earn less than £13,253 a year (if you’re single and don’t have children), or less than £18,023 (jointly as part of a couple without children but working at least 30 hours a week).

And for families?

A family with children and an income below about £32,200 can claim child tax credit. It used to be that the more children you have, the more you are eligible to receive – but George Osborne in his most recent Budget has limited child tax credit to two children.

How much money do you receive?

Again, this depends on your circumstances. The basic payment for a single claimant, or a joint claim by a couple, of working tax credits is £1,940 for the tax year. You can then receive extra, depending on your circumstances. For example, single parents can receive up to an additional £2,010, on top of the basic £1,940 payment; people who work more than 30 hours a week can receive up to an extra £810; and disabled workers up to £2,970. The average award of tax credit is £6,340 per year. Child tax credit claimants get £545 per year as a flat payment, plus £2,780 per child.

How many people claim tax credits?

About 4.5m people – the vast majority of these people (around 4m) have children.

How much does it cost the taxpayer?

The estimation is that they will cost the government £30bn in April 2015/16. That’s around 14 per cent of the £220bn welfare budget, which the Tories have pledged to cut by £12bn.

Who introduced this system?

New Labour. Gordon Brown, when he was Chancellor, developed tax credits in his first term. The system as we know it was established in April 2003.

Why did they do this?

To lift working people out of poverty, and to remove the disincentives to work believed to have been inculcated by welfare. The tax credit system made it more attractive for people depending on benefits to work, and gave those in low-paid jobs a helping hand.

Did it work?

Yes. Tax credits’ biggest achievement was lifting a record number of children out of poverty since the war. The proportion of children living below the poverty line fell from 35 per cent in 1998/9 to 19 per cent in 2012/13.

So what’s the problem?

Well, it’s a bit of a weird system in that it lets companies pay wages that are too low to live on without the state supplementing them. Many also criticise tax credits for allowing the minimum wage – also brought in by New Labour – to stagnate (ie. not keep up with the rate of inflation). David Cameron has called the system of taxing low earners and then handing them some money back via tax credits a “ridiculous merry-go-round”.

Then it’s a good thing to scrap them?

It would be fine if all those low earners and families struggling to get by would be given support in place of tax credits – a living wage, for example.

And that’s why the Tories are introducing a living wage...

That’s what they call it. But it’s not. The Chancellor announced in his most recent Budget a new minimum wage of £7.20 an hour for over-25s, rising to £9 by 2020. He called this the “national living wage” – it’s not, because the current living wage (which is calculated by the Living Wage Foundation, and currently non-compulsory) is already £9.15 in London and £7.85 in the rest of the country.

Will people be better off?

No. Quite the reverse. The IFS has said this slightly higher national minimum wage will not compensate working families who will be subjected to tax credit cuts; it is arithmetically impossible. The IFS director, Paul Johnson, commented: “Unequivocally, tax credit recipients in work will be made worse off by the measures in the Budget on average.” It has been calculated that 3.2m low-paid workers will have their pay packets cut by an average of £1,350 a year.

Could the government change its policy to avoid this?

The Prime Minister and his frontbenchers have been pretty stubborn about pushing on with the plan. In spite of criticism from all angles – the IFS, campaigners, Labour, The Sun – Cameron has ruled out a review of the policy in the Autumn Statement, which is on 25 November. But there is an alternative. The chair of parliament’s Work & Pensions Select Committee and Labour MP Frank Field has proposed what he calls a “cost neutral” tweak to the tax credit cuts.

How would this alternative work?

Currently, if your income is less than £6,420, you will receive the maximum amount of tax credits. That threshold is called the gross income threshold. Field wants to introduce a second gross income threshold of £13,100 (what you earn if you work 35 hours a week on minimum wage). Those earning a salary between those two thresholds would have their tax credits reduced at a slower rate on whatever they earn above £6,420 up to £13,100. The percentage of what you earn above the basic threshold that is deducted from your tax credits is called the taper rate, and it is currently at 41 per cent. In contrast to this plan, the Tories want to halve the income threshold to £3,850 a year and increase the taper rate to 48 per cent once you hit that threshold, which basically means you lose more tax credits, faster, the more you earn.

When will the tax credit cuts come in?

They will be imposed from April next year, barring a u-turn.

Anoosh Chakelian is deputy web editor at the New Statesman.