Ears are strange things. Photo: Getty
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Suzanne Moore: I clipped the hair from pensioners’ ears and prepared to insert the pink goo

How I became a Trainee Audiology Technician. In an actual hospital. I wore a white coat and everything.

When I was on the lovely dole at 16 my mother insisted I got a job. She never cared that I barely went to school but she had some insane idea that I should work. Years later I realised this was something to do with being working class. At the time I thought she was just being a cow.

This is how I became a Trainee Audiology Technician. In an actual hospital. I wore a white coat and everything.

Even now, it’s something I struggle to explain. It never entered my head I would get the job, though I did have loads of science O-levels because my school was a sort of Govian paradise. Only stupid girls did things like English or art.

So there I was in a hospital, having to mend people’s hearing aids.

“I’m getting Radio Caroline, doctor,” some old biddy would say to me. They were not only deaf but gaga if they thought I was a doctor, I reckoned, so I would twerk around with a soldering iron and tell them it was all fine.

The serious part was doing hearing tests, playing different frequencies while they flashed lights if they could hear and I plotted some sort of graph.

Hearing tests can flag up brain tumours. As I made pretty patterns on the graph paper, I only hoped that there would be some other kind of medical indication. Anyway my boss said a lot of it was fake deafness. “It’s all for insurance claims,” he said mysteriously.

A lot of people, especially the old ones, did seem quite deaf as they shouted at me in my white coat.

A better person than me might have enjoyed such a level of responsibility. I merely thought it was better than working in a shop.

The worst thing was having to make ear moulds for the hearing aids. A liquid and a powder had to be made into a pink paste as the patient lay down. Revoltingly, I had to clip the hairs out of their inner ear. You stuck in the paste and moulded it: the trick was to get it out in seven minutes as it heated up and set.

“Try, if you can, not to burn them, Suzanne,” my boss Mr Dryhurst would say.

I didn’t know if he knew that I’d met his son at a Gong gig, where we engaged in lengthy snogging, but certainly he tolerated my utter incompetence with resignation.

One day an old Suffolk boy eyed me up and down with incredulity as I explained the procedure. “The likes of you are not putting that in the likes of me.”

I mixed up the goo and stuck it in his ear, nervously.

Thirty seconds later he was wailing, “Miss! Miss, it’s coming out of the other ear.”

I started screaming. “Mr Dryhurst, I’ve stuck it right through his skull!”

Mr Dryhurst rushed in. “Do not alarm the waiting room,” he said. “Ears are funny things. All sorts of strange sensations can be felt.”

“In one ear and out the other?”

“Indeed.”

What a great boss. I’ve never worn a white coat again, nor been treated with such respect. The NHS is truly a wonderful thing.

Suzanne Moore is a writer for the Guardian and the New Statesman. She writes the weekly “Telling Tales” column in the NS.

This article first appeared in the 30 September 2014 issue of the New Statesman, ISIS vs The World

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Broken and The Trial: From Sean Bean playing a priest to real life lawyers

A surprisingly involving depiction of a clergyman provides the saintly contrast to the sinner being judged by a real jury.

I was all set to scoff at Broken, Jimmy McGovern’s new series for BBC1 (30 May, 9pm). A drama about a Catholic priest and his impoverished parish in a “major northern city”, it sounded so hilariously McGovern-by-numbers (“Eh, lad, give us the collection bowl – the leccy wants paying”) that on paper it could pass for a spoof. Even funnier, Sean Bean, late of Game of Thrones, was to play the clergyman in question.

Naturally, I adore Bean, who comes from the major northern city that is Sheffield, as I do, and who is so terribly . . . virile (though when I interviewed him in a car park behind King’s Cross Station a few years ago, and a security guard in a high-vis jacket approached us furiously shouting the odds, he ran and hid in his trailer, leaving yours truly to face the music). But let’s face it: he’s not exactly versatile, is he? The idea of him in a cassock, or even just a mud-coloured cardigan, made me laugh out loud.

Settling down to watch the series, however, I soon realised that no scoffing would be taking place. For one thing, Broken is hugely involving, its Dickensian plot (no spoilers here) as plausible as it is macabre. For another, in the present circumstances, its script seems to be rather daring. Not only is Father Michael Kerrigan shown – cover my eyes with the collected works of Richard Dawkins! – to be a good and conscientious priest, but his faith is depicted as a fine and useful thing. If he brings his besieged parishioners solace, he is sure to be carrying vouchers for the food bank as well.

The flashbacks from which he suffers – in which his mammy can be heard calling him a “dirty, filthy beast” and a spiteful old priest is seen applying a cane to his hand – are undoubtedly clichéd. But they are also a device. Forty years on, he is happy to nurse his dying mother, and his love for God is undimmed: two facts that are not, of course, unrelated. How weirdly bold for a television series to set its face against the consensus that denigrates all things Christian as it never would any other faith.

I don’t for a minute buy Anna Friel as Christina, the gobby, broke single mother Kerrigan is determined to help. Even when covered in bruises – a bust-up at the betting shop – Friel manages to look glossy, and she never, ever quits acting (with a capital A), which is a drag. But Bean is such a revelation, I was able to ignore the voice in my head which kept insisting that a Catholic priest as young as he is – in this realm, “young” is a couple of years shy of 60 – would surely be Polish or African (I’m not a Catholic but I am married to one, for which reason I occasionally go to Mass).

He plays Kerrigan, whose overwhelming desire to be kind sometimes makes him cack-handed, with great gentleness, but also with an uninflected ordinariness that is completely convincing. Part of the problem (my problem, at least) with Communion is the lack of rhetorical passion in most priests’ voices, something he captures perfectly. One other thing: Line of Duty fans need to know that Adrian Dunbar – aka Ted Hastings – can also be seen here wearing a dog collar, and that he looks almost as good in it as he does in police uniform.

On Channel 4 The Trial: A Murder in the Family was an experiment in the shape of a murder trial in which the defendant – a university lecturer accused of strangling his estranged wife – and all the witnesses were actors but the lawyers and “jury” were real. Over five consecutive nights (21-25 May, 9pm), I found it pretty tiresome listening to jury members tell the camera what they made of this or that bit of evidence.

Get on with it, I thought, longing again for the return of Peter Moffat’s Silk. But I adored the lawyers, particularly the lead ­defence barrister, John Ryder, QC. What an actor. Sentences left his mouth fully formed, as smooth as they were savage, his charm only just veiling his mighty ruthlessness. Drooling at this performance – which was not, in one sense, a performance at all – I found myself thinking that if more priests came over like barristers, our dying churches might be standing room only.

Rachel Cooke trained as a reporter on The Sunday Times. She is now a writer at The Observer. In the 2006 British Press Awards, she was named Interviewer of the Year.

This article first appeared in the 25 May 2017 issue of the New Statesman, Why Islamic State targets Britain

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