Will Self: Is there nowhere I can escape the tyranny of muzak?

All right-listening folk despise this piped sonic sewage.

Elevator music in your ears. Photograph: Jan Jablunka/Flickr
Elevator music in your ears. Photograph: Jan Jablunka/Flickr via Creative Commons

Sitting in the snug bar-cum-restaurant of Tarr Steps Farm – a monstrously comfy little boutique establishment in the Exmoor National Park – I looked out over the wooded valley. I felt the stress of the metropolitan go-round slacken in my shoulders. My wife, bless her, observed at this point quite how strange it was that even an establishment of this type, with this sort of clientele – wealthy, foodie, moderately outdoorsy – still had a loop of soft rock music playing in the background in its public areas.

I had become so relaxed that for once I hadn’t even noticed the muzak (a term, which, up until 2009 when the company Muzak Holdings filed for bankruptcy, should always have been written with a capital “M” and accompanied by a ®, since it was the coinage of one George Squier, who took out the patents for ambient music systems in the early 1920s) but once I registered that Foreigner, or some other equally tedious combo, was perturbing the air with their guitars, my breakfast – hitherto irenic – was entirely ruined.

Like all right-listening folk I am an implacable enemy of all muzak. True, I’m not in the position of those factory workers for whom muzak in the 1940s and 1950s constituted a sort of mind-control – or “stimulus progression” as it was chillingly, Pavlovianly termed – designed to move their tasks forward with its insistent and carefully calibrated tempo, while lulling them into the monotony of their tasks with its equally bland and Lethe-like melodies.

However, even in modern Britain we of the whitish collars are still subject to a form of this. I travel for work and there doesn’t seem to be a Travelodge or Holiday Inn Express the length of the land that doesn’t come equipped with its own piped sonic sewage, which is surely at least partially designed to send the punters quickly on their way, to generate more “growth”.

I remember finding myself in one such establishment in Norwich – eating breakfast, natch – when I became insistently aware of some particularly crap muzak and upon looking up saw the speaker cabinet immediately above my head, trailing some tempting wires. I stood up on my chair and detached them – bingo! silence (except for the mastication of my fellows) fell like a 30-tog duvet across the room. Unfortunately, a maintenance man hove into view, opened a stepladder and reinserted the jack plugs. I waited until he’d retreated, then got back up on my chair and was about to commit this dreadful crime against late capitalism for the second time, when he leapt out at me from behind a pillar and near-screamed: “Don’t you move!”

I thought I was about to be dragged away to some inhuman reconditioning unit, where, like Alex in A Clockwork Orange, I would be subjected to muzak until I learned to love it. But this didn’t happen, because I was in just such a unit already.

True, there was a backlash against the hateful “elevator music” in the 1960s but those natures that abhor a sonic vacuum outflanked this effortlessly by in the one ear incorporating the pop hits of the day into their go-round and in the other devising something they termed “audio architecture”: muzak still more cunningly fashioned to sink below the level of ordinary consciousness, while yet retaining its ability to influence. The success of these stratagems can only be gauged by just how little mass objection there is to the fact that nary a nook nor cranny of the built environment remains unsullied by these sound smirches.

I found myself a while back eating dinner in the trendy restaurant at Kings Place, which, among other functions are the Guardian’s fancy new premises. My dining companions were a trio of my late father’s friends, who taken together had a collective age of over 270. These feisty nonagenarians – whose sparky conversation, wit and general insouciance in the face of egregious modernity would put a similar group half their age to shame – showed no animus towards the muzak playing, despite one of them being very hard of hearing.

I, however, am made of less stoical stuff and bearded the waitress, explaining that since we were the only diners and we didn’t want to listen to The Four Seasons, perhaps she could turn the fucking noise off! She looked at me quizzically and replied – as if this definitively settled the matter – “But this is a restaurant.” The obvious implication was that even when all human life is extinct on this planet, there will remain buildings that continue to resound with Barber’s Adagio or indeed Lou Gramm warbling, “I wanna know what love is . . . !”

 

17 comments

Martin Walker's picture

Hell, we know, is not an eternity of listening to Salieri (quite a fine composer, actually) in a locked chamber, as suggested by John Heath Stubbs in his wonderfully whimsical poem "Mozart and Salieri", but a huge stinking McSomething burger hall susurrating & booming with muzak & synthipop, whose creators and promulgators will will be chained close to the loudspeakers.

Martin Walker's picture

Hell, we know, is not an eternity of listening to Salieri (quite a fine composer, actually) in a locked chamber, as suggested by John Heath Stubbs in his wonderfully whimsical poem "Mozart and Salieri", but a huge stinking McSomething burger hall susurrating & booming with muzak & synthipop, whose creators and promulgators will will be chained close to the loudspeakers.

nicol's picture

The only answer is to buy Bose noise-reducing earphones, expensive but worth it to reduce the volume of noise pollution to a dim and less offensive sound. I bought mine because
I live next to a church which peals its deafening and monotonous bells on Sunday mornings and Thursday evenings. I'm now appreciating their usefulness on buses and in stores.

slabman's picture

Let's also be tough on the causers of crime: composers and musicians. Skilled practitioners, trained in the art, spending the obligatory 10,000 hours practicing, yet they participate in the mass murder of the thing they love. The only fit punishment is aversion therapy - after a few weeks in a cell with telephone hold music on continuous loop, they will never again trouble us with easy listening.

SaintKilda 's picture

Why not try down in the tube station at midnight....'whoa whoa whoa whoa'......er.....zzzipp......turn it off....that's better......

PikeyMikey's picture

An article moaning about muzak? - well how quaint I haven't seen one for ages. Perhaps next month, if we're lucky, Will will turn his attention to those annoying people on commuter trains who talk loudly into their mobile phones, then the following month he could moan about the weather and the month after that would be ripe for whinge about christmas being so commercial nowadays. Anyway, enough of my moaning.

poolhallrichard's picture

Been into a branch of HSBC recently and been subjected to "HSBC LIVE"??

I respectfully asked the prowling uniformed customer service executive if I'd stumbled into a disco by mistake and not a bank. Met with a blank look.

Mainwaring would turn in his grave.

maxzorin's picture

Yes. Playing Madness, circa 1983. I thought it was a school disco too.

Hikaru22's picture

Will Self:

'...even when all human life is extinct on this planet, there will remain buildings that continue to resound with Barber’s Adagio or indeed Lou Gramm warbling, “I wanna know what love is . . . !” '

The perfect dystopian scene-setter.

And what is worst...is when you visit the supermarket and hear tracks that you actually like, and previously thought were credible, being re-played to you in the form of 'muzak'. That's just horrible.

VoxAngliae's picture

I am most pleased to read that other people on the planet hate this apalling practice for I was beginning t feel that I alone was agin it. It's especially galling in a pub where you wish to talk to someone,your guest or a fellow-customer and find that you need to shout to convey your thoughts.Recently I asked to have the noise turned off,to be met with the reply that it was barely hearable,leading me to ask what then was its purpose.?
What troubles me though is the idea that it is not just normal to have music but that it is in some way compulsory in order to enjoy oneself."It's dead in here" cried one a week ago,"Turn the ******* music up"
Still dead of course, but noisily dead which seemed to satisfy him.

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