The machines that ate my life

Forget super-casinos: worry about the brash "virtual roulette" in the high street

Three days ago, I got paid and put all my money into a machine in a Coral's betting shop around the corner from where I live. I didn't mean to. I didn't want to. But I did. It's called a "virtual roulette" machine; the gaming industry calls it a "fixed-odds betting terminal", or FOBT. Walk into any bookies in the country and you'll see several, all with the sounds and effects of a real roulette wheel, usually with a crowd around them. It took less than an hour to lose my money. I walked home, sat in front of my window and wept. Occasionally, the word "probation" crossed my mind and I found myself slamming the window sill.

That is the word that our Secretary of State for Culture, Tessa Jowell, used during the second reading of the Gambling Bill in November to describe how the government views the 20,000 unregulated roulette machines that have been in betting shops up and down the country since 2001. Frankly, it was nothing more than an aside. Last month, during the third reading, she didn't even mention them. The remainder of her speech - indeed, the rest of the near-six-hour debate - concentrated mainly on the issue of deregulating casinos.

This is nothing new. Over the past several months, I have listened to politicians, journalists, editors, bishops, social workers, experts, members of the public and even a "professor of gambling" talking or writing about the consequences of relaxing the gambling regulations. Talk has centred on the so-called super-casinos and fears that this country is about to be turned into Las Vegas. The debates on the Gambling Bill have followed the same pattern.

Why is no one talking about this or showing what is happening? This government has already relaxed the gaming laws to such an extent that there are now thousands of "mini-casinos" in the country, and each one houses one or more of these roulette machines - a far more addictive and lethal game than anything you will find at a "proper" casino.

Put simply, you can now walk up any high street, in any town, on any day of the week, at ten o'clock in the morning, and be able to feed - literally feed - anything up to £500 into a machine for one spin. A few seconds later you can do it again. If you are short of ready cash, no problem, because you can use your credit card. If you find feeding £20 notes into a machine a bit laborious, just give the cashier your money and she will "top up" the machine for you, automatically. And if you find it a bit tedious having to press the start button for each game, there's an auto button, and then a repeat button. The cumulative effect is that there can be only seconds between each spin: exactly the formula for turning anyone into a potential addict. You can win or lose thousands of pounds in minutes.

Jowell calls these machines "very popular". That is an understatement. British gamblers are staking more than three times as much money on them (£290m) as they bet every week on the National Lottery (£88m).

This new betting craze, the annualised turnover of which is estimated at more than £15bn at the "big five" bookmakers, has become far and away Britain's most popular gambling product. Since the machines were introduced in 2001, betting-industry turnover has had a fourfold leap to £29.4bn. Gambling addiction has leapt, too. Only this month, GamCare, the gambling addiction charity, linked the rising number of calls to its helpline to the spread of roulette machines in betting shops.

Gambling in general has cost me dearly, but these machines especially so. A few years ago, I moved to a town that doesn't have a casino. This meant I would have to travel for miles to get to a roulette machine.

It was a good disincentive. Then the virtual roulette machines arrived and my world fell apart. I was like a heroin addict who suddenly could get a fix five hundred yards from his front doorstep.

It's what I did again this week. And it is why the debate over the Gambling Bill, again, has left me close to tears with frustration. You have got to understand that for me - and thousands like me - it's personal.

James Burton will be the subject of a 90-minute documentary special, The Confession, on BBC2 in April this year

This article first appeared in the 21 February 2005 issue of the New Statesman, Condoleezza Rice

Tate London 2014
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The good daughter

The truth is I don’t want to be a full-time carer, any more than I wanted to be a full-time mother. And I don’t want to live with my ma any more than she wants to live with me.

In Tate Britain is a painting by the Victorian artist George Elgar Hicks of a woman ministering tenderly to her invalid father. It is called Comfort of Old Age. The work is the final panel of Hicks’s triptych Woman’s Mission. The first part, Guide of Childhood, in which the same figure teaches her little boy to walk, has been lost. But the second panel also hangs at the Tate in London: Companion of Manhood shows our heroine consoling her husband after ghastly news.

Hicks depicted “woman” in her three guises – mother, wife, daughter – and in her ideal state, the selfless provider of guidance, solace and care. Her life has meaning only in so far as it nourishes and facilitates the lives of others, principally men.

Domestic and emotional labour, we call it now. Feminists have long campaigned both for this to be acknowledged as real work and for men to do their share. Women cannot reach their potential at the office, notes Facebook’s Sheryl Sandberg in her book Lean In, until men pull their weight at home. But this has always been the toughest, messiest fight, because it is about domestic harmony, varying standards of personal hygiene, nagging, sulking and love. Besides, there is an enduring sense, little changed since Hicks’s day, that not only are women better at caring duties, but it is their natural lot.

I have spent a long time in the first two panels of the triptych: a partner/wife for 30 years, a mother for 21. (My two sons are grown and pretty much gone.) And I have seen, in the course of my adult life, enormous progress in those two domains. Men no longer assume that wives will dump their careers to follow them on foreign postings, for instance, or that mothers cannot work. According to research by the Office for National Statistics, women still do 40 per cent more household chores than men but, growing up, I never saw a man make dinner, let alone push a pram. Marriages are increasingly equal partnerships and each generation of fathers is more engaged.

Now I have reached the third panel, the trickiest bit of the triptych. My 93-year-old mother is 200 miles away in Doncaster, and since my father died, five years ago, she has been living alone. She is – I must stress – admirable, independent, uncomplaining and tough. A stoic. Someone who doesn’t mourn her every lost faculty but relishes what she can still do. Yet almost everyone she ever knew is dead, and I am her only child: her principal Comfort of Old Age.

For a long time, the landscape was a series of plateaus and small dips. Her little house acquired rails, walking frames, adaptations; she wears an emergency pendant. But until she broke her hip four years ago, she wouldn’t even have a cleaner. (“I don’t want strangers in my house.”) She managed. Just. But since Christmas the terrain has shifted. A persistent infection, two collapses, three ambulance rides, tachycardia (in which your heart beats to the point of explosion), but then, after three weeks, back home. Finally I persuaded her to have carers – nice, kindly, expensive – for an hour five times a week. (She demanded days off.) A slightly lower plateau.

Then, a few weeks ago, a neighbour called to say that my ma’s curtains were still closed at 4pm. She was found dehydrated, hallucinating. (She hadn’t pressed her emergency button; it was a non-carer day.) I hurriedly packed my bag for God knows how long, then scrambled north to sit by her bedside believing, for the third time this year, that I was watching her die.

For three weeks, on and off, I slept alone in my teenage single bed, in the house where I grew up, weeping every time I opened a cupboard to see her cake tins or Easter eggs for her grandsons. That week, I read a news report about how having children makes people live two years longer. Of course! As her daughter, I was her advocate, hassling doctors for information, visiting, reassuring, making sure she was fed, washing her soiled clothes (even long-stay units won’t do laundry), trying to figure out what to do next. God help the childless! Really, who will speak for them?

Finally, having wrestled her into (almost) daily care – she is very stubborn – I returned to London to find a letter. I am a Times columnist and write a weekly notebook slot, occasionally featuring my mother. I am used to harsh reader critiques of my life. But this, I must say, stung. It was from a man who lives in Cheshire (he had supplied his name and address), and he wanted me to know what a terrible person I am. “I have been puzzled when reading your column over the past months how you have been able to leave your mother – whose serious health issues you have used as copy . . . to holiday in Mexico, East Anglia and Norway.” I was “selfish and self-regarding”, and I should be ashamed.

He was not the first. Online posters often chide me for maternal neglect, and otherwise kind letters sometimes conclude: “But I do think your mother should move in with you.” Anyway, my egregious Mexican holiday had been long delayed by her illness and although she was well when I left, I was braced to fly back at any moment. The Norway trip was to visit my son on his 21st birthday. No matter. How dare I have a life.

I was reminded of when my children were young and I was a magazine editor. The guilt-tripping, the moral judgement: the looks from full-time mothers, the pursed lips from older relatives. Why bother having kids if you work full-time? Back then, I was “selfish and self-regarding”, too. My husband, who worked vastly longer hours, was blameless.

So let me warn you that just when you’re free from being judged as a mother, you’ll be judged as a daughter. It is the last chance for reactionary types who resent women’s career success, or just their freedom to live how they choose, to have a dig. Look at this selfish bitch, weekending in East Anglia when she should be a Comfort of Old Age.

When we say someone is a Good Dad, it means he turns up to football matches and parents’ evenings, gives sensible advice, isn’t a derelict alcoholic or a deserter. I know many fathers do much, much more. But that is the bar to Good Dadhood. It is pretty low. To qualify as a Good Mother, however, a woman must basically subsume her entire existence into her children and household and may only work part-time, if at all.

So, what is a Good Daughter? A US report showed in 2014 that daughters were twice as likely as sons to care for their elderly parents. In a survey of 26,000 older Americans, Angelina Grigoryeva, a sociologist at Princeton University, discovered that daughters provide as much care as they can manage, while sons do as little as they can get away with. If they have sisters or even wives, men are likely to leave it to them. I can find no equivalent UK study, but I’d bet the same is true here.

I know many sons who help out with ageing parents: Sunday care-home visits or a spot of DIY. Some do the truly grim stuff, such as washing and toileting a frail, dementia-patient father. And all sons – unless they are estranged, or cruel, or in prison – are Good Sons. Being a Good Daughter is a much tougher gig. However often I go north, sort out bills, buy new ironing boards, listen to my mother’s worries, take her shopping, organise her Christmas presents and stay awake worrying, it won’t be enough. A friend visits her disabled mother every day, despite her family and career, sorts out wheelchairs and carers, runs errands. Her three brothers drop by for ten minutes once a fortnight: so busy, so important! Yet my friend’s care is a given, and her brothers are “marvellous”. A truly Good Daughter would quit her job, have her old mother move in and tend to her alone.

The truth is I don’t want to be a full-time carer, any more than I wanted to be a full-time mother. And I don’t want to live with my ma any more than she wants to live with me. Now that I’ve served out my motherhood years, I want to do other things with my life besides looking after people. Is that a shocking admission? Men wouldn’t give it a second thought.

Yet politicians of left and right are always telling us that the solution to our screwed-up social-care system is the family. To socialists, the “care industry” is further evidence of marketisation and the profit motive taking over the personal sphere. Jeremy Hunt, the Health Secretary, has said that he favours the “Asian model” and the care minister David Mowat said recently that we must care for our parents as unquestioningly as we do our children. In practice, these all amount to the same thing: women, chiefly daughters and daughters-in-law, toiling away unpaid.

After Christmas, while my mother was living with me, frail and recuperating from her infection, I hired a private carer so that I could work. This lovely woman was boundlessly kind, calm, patient, unfazed: I am none of these things. Ask me to fix the car, get sense from a doctor, shout at the council: I’m Action Daughter, at your service. But expect me to sit still in a room making nice for hours and I am crap. In Hicks’s Woman’s Mission, I have failed.

A Times reader chastised me for hiring help: “Well, I’d expect to look after my own mother myself.” And I was reminded once more of early motherhood, when I employed a nanny. Yes, a nanny, not a childminder or a nursery. I know the word makes left-wing men crazy: you cold, rich, privileged cow. That nanny, funnily enough, allowed both my husband and me to work, but it was me who got the rap.

Even hiring a cleaner is “problematic”. A good feminist shouldn’t expect a poorer woman to clear up after her, I hear. To which I reply: my mother was a cleaner for thirty years and her meagre wages paid for my new shoes. When a couple hire a cleaner, it is nearly always to compensate for the shortfall in male domestic labour, yet it is the woman, again, who has somehow failed.

In the third part of the triptych, paid help for elderly parents is even more of a dereliction of female duty. My mother’s next-door neighbour has cared for her invalid father, unaided, for 20 years; a friend has remodelled her house to accommodate her elderly parents. Across Britain are millions of people who care for relatives with little respite. When I say that a private carer now visits my mother, I do so with shame because, most days, this is the only company she receives. A nice lady called Sue helps with her jigsaw puzzle, chats to her, does some light housework and fetches her shopping. But what she is paying for is a surrogate me.

It tears up my heart. Yet it is complicated. What if you live far from your home town: should you be expected to return? My unmarried aunt came back after an interesting single life to live with my grandmother until her death. Her siblings didn’t thank her for this sacrifice. Indeed, without the status of marriage, she was treated with disdain.

Last month, as a Nigerian health assistant helped Ma to the hospital bathroom, I remarked that she lives alone. “Why?” came the horrified response. In her culture, this made no sense. But northern European society has evolved an individualism that often transcends notions of family and duty. This applies to the old and offspring alike.

Largely our elderly do not want, Asian-style, to be infantilised by their children, or bossed around by their daughters-in-law. (The claim that Indian parents are “revered” is undermined by rampant elder abuse.) My ma wants to watch Corrie, eat quiche, not feel she is in the way. “I like to please myself,” is her refrain. Her home of almost 50 years is her carapace: her central fear is of being too ill to stay. Despite the much-discussed return of “multigenerational living”, the most popular British solution is the “granny annex”, where an old person maintains autonomy behind her own front door.

Moreover, members of the baby-boomer generation recoil at living with their parents. We spent our teenage years trying to escape. What if your upbringing featured divorce, personality clashes, arguments, abuse? What if, like me, you left your working-class culture for a completely different life – what if you have little in common? Or your widowed father now expects you to run around after him like a skivvy, just as he did your mum? You can reject your roots for your entire adulthood, then your parents’ frailty yanks you home.

Now those Guide of Childhood years seem simple and golden, although the parallels are striking. From stair gates to stairlifts; from pushchairs to wheelchairs; the incontinence provision; the helplessness. But raising children is largely a cheerful, upward trajectory. Elderly care is an uneven descent, via those dips and plateaus, towards some hidden crevasse. There is no compensatory boasting, showing cute snaps on your phone. You learn not to mention geriatric travails. People look uncomfortable or bored: too grim.

But, just as a child shows you the world anew – look, a spider, a leaf, the sea, Christmas! – through clear, unjaded eyes, older people reveal what truly matters in the end. A reader remarked that it was probably best that my mother, at 93, now died. I replied that she gets more joy in M&S than some get from a Caribbean cruise. With age, the world distils down to elemental pleasures: seeing a grandchild, a piece of cake, a sunny day, the warmth of a hand. When my father was very close to death and when recently my ma was at her sickest, both still managed to utter the words “I love you”. Just as when a frightened child cries for you in the night, you are utterly irreplaceable, needed.

And it will be your turn soon, when your parents are old. We are living longer, often fading out in medically preserved decrepitude over many years. I can’t understand why both as individuals and as a society we refuse to plan. Well, actually I can. It’s horrible. As my mother always says: “When it happens, it happens.”

Yet there is so much we could do. Come up with a cross-party agreement on how to fund social care through the tax system. Invest money and imagination in ways that old people can remain in their home, rather than slash home help. Develop friendship schemes and clubs, so the lonely aren’t so dependent on faraway children. Enable the old to use the internet: few are online, though no one would benefit from it more. Rip up the care-home model in which the elderly are objects in a chair: let people be their full human selves until the end.

Above all, we must redraw that final panel of the triptych. Don’t judge daughters more harshly than sons. Don’t let men slink away from their fair share. Don’t wield the family as a glib solution. Instead, acknowledge that it is hard, heart-rending work, being a Comfort of Old Age. 

Janice Turner is a columnist for the Times

This article first appeared in the 18 May 2017 issue of the New Statesman, Age of Lies

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