A Kingstanding shop assistant has spoken of her ordeal after an armed robber this week burst into her store and threatened her with a nine-inch knife. "He was so calm and quiet - you'd expect someone to come in shouting, but he seemed almost professional," said Miss Scholes.
Great Barr Observer (B R Parry)

This excellent book is the first in a long while to have kept me reading on into the irresponsible hours of the morning. It is a lively, informative and fascinating account of Conservative politics since 1979.
Ann Widdecombe in the NS (Tim Symonds)

Customers leaving it to the last second to book their holidays were one of the reasons behind lastminute.com reducing its full-year profits expectations.
Financial Times (Harvey Cole)

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