10,000 memories in Nelson, Lancashire

Here, the old cotton mill workers recall noise, bullying and hunger. Now, in Asia, a new generation

The streets of the Lancashire mill-towns are full of old people now. If there is a certain melancholy as they look out on to the car parks and rectangles of rubble where weaving sheds and houses stood, this is perhaps because their whole working life was spent in a declining industry.

The house where Ethel and Alan Timberlake live is in the shadow of one of the last mills in Nelson. It closed 18 months ago, and is now being demolished; sunlight comes into the front room for the first time, through the roofless building and its broken windows. "The house used to shake with the vibration from the looms," says Ethel. "It was not very pleasant, but the silence is worse." The mill had the most modern Swiss looms, making industrial uniforms for several airlines and Marks and Spencer. It was taken over by Carrington Viyella, who get the work done more cheaply abroad. The looms went to India.

"We used to make sarees for export to India," recalls Dick Howarth, now in his mid-eighties. "Then, when there were labour shortages, they fetched workers from India and Pakistan. They worked the night-shifts, sleeping in beds turn and turn about, just as the Irish did 100 years ago. Now they are bringing in the material from India and Pakistan. It's hard to make sense of it."

"It's a different world," say the old spinners of Bolton and Oldham, the weavers of Blackburn and Burnley. And for them it is; even though that same world still exists, on the other side, the dark side, of the earth, in the slums of Dhaka and Jakarta. To the former workers of Lancashire it is distant memory now, long confided to oral historians and enclosed in industrial museums. In any case, the pain of loss has been decertified by political gibberish about progress and modernisation. They sit in their front rooms, with tea and home-made victoria sponge and the hiss of the gas fire, surrounded by pictures of grandchildren against a sky-blue background, the bird twittering in its cage, the poinsettia (also from Asia) wilting in the heat. A different world indeed.

Yet the abuses of poverty and overwork linger tenaciously in the minds of the very old; stories that correspond with an aching exactness to the testimony of the young women workers in Dhaka, Jakarta, Mumbai. Their recollections of hunger, cruel overseers, physical chastisement, ruined health and industrial hazards are still commonplace in the industrial suburbs of Asia. The cobbler who gave his children leather to chew in order to appease their hunger would have recognised the plight of the mother in Dhaka, giving her children rags for the same purpose. The women who searched the market stalls on Saturday night, picking up specked oranges and mouldy bananas, might be speaking for the women of Jakarta, scavenging scraps from the trash outside the city's restaurants.

When they tell of foremen who hit the women, made them stand for an hour in the freezing mill-yard if they were late for work, their echoes prefigure the woman in the Dhaka factory, beaten with a chair leg for tangling her threads, the woman dismissed from her job for abandoning her machine when she learnt that her son had been killed. When they speak of the ebb and flow of trade, the long periods on the dole, they anticipate in memory the thousands being laid off each day in the Jakarta of 1998. Olive Sharples, Weavers' Union organiser for 44 years, remembers visiting the sick, many of whom were dying of byssinosis, a then unrecognised respiratory disease that came from long exposure to cotton dust. Now, the workers of Dhaka waste away with TB.

Ethel Timberlake remembers her mother sucking the ends of the cotton through the shuttle - "kissing the shuttle" they called it - the kiss of death, for she died of emphysema at 50. Others tell tales of people who were caught by their hair or a limb in the straps that drove the looms, and were dashed against the ceiling of the shed. The same industrial accidents are reported today, which is scarcely surprising, since some of the same archaic machinery is still in use in the decaying mills of Mumbai, the names Northrop of Blackburn or Platt Brothers of Oldham still embossed in the ancient metal.

The old bring to life not only their own testimony of work, want and struggle, but equally, the experience of people separated from them only by time, different skies, another colour or religion. If it is hard for them to perceive a common destiny, perhaps this is because they are constantly being urged on to a future of undreamed-of technological marvels, to a frantic keeping up with the times - times that demand the same tribute of flesh and blood all over the world, and which the workers of Lancashire paid so recently.

It isn't only the working conditions that join our past with their present. The mill-workers tell how the big stores - Woolworth's, Marks and Spencer - would place an order for fancy handkerchiefs, say. "A small order at first. Then a bigger one. Finally, the whole factory would be given over to the production of one item. Then, when the company was dependent on these orders, the stores would offer less money. The wages of the workers went down, profits dwindled, and in the end, the company closed down."

The beneficiaries of the shift to Asia are deterred from organising by the vast pool of workless, or by the presence of the military, spies and informers, in the factories. Nuri was dismissed in June 1998 for trying to form a union in a sub-contractor to Marks and Spencer in Jakarta. In Dhaka, Rehna Begum was imprisoned with 21 other trade unionists for stealing from the factory; after two years in jail, it was "discovered" that the production manager had stolen the goods. No compensation.

In the industrial zones of Tangerang, Bekasi, Mirpur, Dharavi, you will find all the big names - Walmart, C&A, Levi-Strauss, Great Reaper, Nike. The complaints of the workers might have been compiled in Lancashire: bad ventilation, no work security, compulsory overtime, no health insurance, insufficient rest, being timed going to the lavatory, fines for the smallest mistake, bullying, harassment, being forbidden to sing, talk or laugh.

Dick Howarth and his wife look out into the street; children sit on the wall of a derelict house, the inheritors of the lost function of the mill-town of Padiham, where mills employed the vast majority of its 13,000 people. "Drugs, no secure work, is that better than what we knew?" they ask. Ethel Timberlake tells how a friend, a woman of 54, was raped by a 15-year-old boy. "What have we done to our children? What have we left for the next generation?"

The questions scarcely require answers. How can it not be better than the thousand looms that clattered through the day, leaving a whole generation to lip-read? Better than the smoke from the chimneys of Nelson, "which made it impossible for Hitler to bomb us, because he couldn't see us through the smoke". Better than children crawling under looms to clean them, starting work at age 12, as they do now in South Asia. Better than the room-and-power mills, rented by manufacturers so that they could dismiss all the operatives as soon as trade slackened; just as the management in Dhaka boast that, if workers try to organise, they can sack the whole workforce and recruit a new one within 48 hours.

The old look back with a curious estrangement from their earlier selves - as though they had died and been reincarnated. "We went on holiday to Blackpool. My grandmother filled a tin trunk with cakes and bread she'd baked. Then she came all the way back on Wednesday and filled it up again."

"They used to take all their belongings on holiday. This woman, big fat woman, carrying her canary in a cage, little husband with two huge suitcases. She says to him, 'be careful, we don't want that rupture coming down at Morecambe'."

"We had to call the boss 'Master'. He'd stand at the entrance, push back his billy-cock, and walk through. If he was wearing his blue suit, you knew things were rough, there'd be trouble."

"When they brought in the Clean Air Act, the sheep and sparrows of Nelson all changed colour."

They were part of a great division of labour, in which the work of thousands of hands was co-ordinated into a single industrial machine. Even the words that placed them in the structure are a dead language now - who knows now what a cake-winder was, a deviller, a tackler? "I used to look in the shop windows and see the stuff we'd made. We were pleased. The cotton they sell now, we wouldn't have it as floor-cloths." The last mill in Blackburn that still used the old Lancashire looms made non-washable fabric; material, fittingly, for shrouds.

Sometimes the Lancashire people talk of the people of Asia "stealing our jobs" as though labour had crossed the world like a thief in the night to take away their function as they slept the sleep of exhaustion; as though capital had no role in it; as though desperate migrants to Dhaka or Jakarta, in their shared slum rooms, three metres by three, were the enemies, and not the kin, of the ghosts of country people once driven from impoverished villages into the squalid towns of Lancashire.

"We tried everything to keep the mills open," recalls Olive Sharples. "We organised the Buy British campaign in the sixties. Some companies imported cloth and stamped Made in Accrington on it, but it didn't save them. People feel bitter, they still do. It wasn't till 1980 that we could see it was all finished. We thought if they modernised, at least there'd be some jobs."

The workers of Asia and of Lancashire have one other thing in common; they were never consulted about the setting up of the industry, any more than they were about its closure, but were sucked into it beyond their will, beyond their control. They used to say "I'm not going to let any child of mine go into the mill", but into the mill they went. Then, when there were no mills left, they find themselves asking "Where are the jobs for the next generation coming from?"

There is no answer. The jobs have gone to use up the youth and energies of young people in Asia, just as they laid waste those of generations in Lancashire.

This article first appeared in the 27 November 1998 issue of the New Statesman, How the left hijacked the family

NEAL FOX FOR NEW STATESMAN
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They know where you live

Imagine your house being raided by armed police. That’s what happened to Mumsnet’s Justine Roberts after she fell victim to an internet hoaxer.

At around midnight on Tuesday 11 August 2015, a man dialled 999 to report a murder. A woman had been killed in her London home, he said, before hanging up without offering his name. A second call followed. This time, the man claimed to be the killer. He told the operator that he had now taken the woman’s children hostage at the Islington address. They were locked with him inside a room in the house, he said. The police responded with reassuring speed. Fifteen minutes later, eight officers, five of them armed with automatic weapons, accompanied by saliva-flecked dogs, arrived at the scene and took up position in neighbouring front gardens. When one officer banged on the front door of the house, the team was greeted, moments later, not by a masked murderer but by a blinking and bewildered au pair.

Justine Roberts, the woman whom the caller claimed to have killed, was in fact nearly 2,000 kilometres away – in Italy, holidaying with her husband and children. After explaining this to the police, the au pair called Roberts, who assumed that the incident was an unfortunate misunderstanding, one that could be unpicked after the vacation. It was no mistake. Roberts had been the victim of “swatting”, the term given to a false emergency call designed to bait an armed unit of police officers to storm someone’s home. It wasn’t until a few days later, as the family was preparing to return to London, that Roberts discovered that she had been the target of a planned and sustained attack, not only on her household, but also on her business.

Roberts is the founder of Mumsnet, the popular British internet discussion forum on which parents share advice and information. A few days before the swatting incident, members of 8chan, a chat room that prides itself on being an open, anonymous platform for free speech, no matter how distasteful, had registered accounts on Mums­net with the aim of trolling people there. When legitimate Mumsnet users identified and then ridiculed the trolls, some retreated to 8chan to plot more serious vengeance in a thread that the police later discovered. Roberts wasn’t involved in the online skirmish but, as the public face of the site, she was chosen as the first target.

After the initial armed response, Roberts’s perception was that the police were unconcerned about the swatting attack. “We were told that there was no victim, so there was not much that could be done,” she told me. The hoax caller, however, was not finished. In the days after the incident, there was chatter on Mumsnet and Twitter about what had happened. A Mumsnet user whom I will call Jo Scott – she requested anonymity for her own safety – exchanged heated messages with a hacker who claimed responsibility for the 999 call.

“It descended into jokes and silliness, like many things do,” Scott said. “I didn’t take it seriously when the hacker said he had big surprises in store.” She doesn’t believe that what happened next was personal. “I think I was just easy to find.”

A few days after police were called to Roberts’s home, Scott was in her bedroom while her husband was sitting downstairs playing video games. At 11pm, she heard a noise outside. “I looked out of the window and saw blue flashing lights in the street,” she recalled. “I could hear shouting but I didn’t pay it much notice.” Then she heard her husband open the front door. Police rushed into the house. An armed officer shouted upstairs, asking Scott if she was hurt. When she replied that she was fine, he told her to fetch her two young children: he needed to see them. Scott shook her sons awake, explaining, so as not to alarm them, that the police had come to show the boys their cars. As the three of them went downstairs, the officers swept up through the house, repeatedly asking if there were any weapons on the property.

“I was beyond confused by this point,” Scott said. “Everyone was carrying a gun. They had little cutaway bits so you could see the bullets. My eldest asked one of the officers if he could have a go on his gun and went to touch it.”

As Scott sat with an officer downstairs, she asked what had happened to her husband. “I later found out that the noises I’d heard were the police calling for him to come outside,” she said. “He dropped the PlayStation controller as he left the room. It was only later that we realised it’s a good job he did: in the dark, the controller might have looked like a weapon.”

Outside, Scott’s husband had been surrounded and arrested. Other police ­officers were on the lookout in the front gardens of nearby properties, having warned the couple’s neighbours to stay indoors, away from their windows. “One of the officers said it was beginning to look like a hoax,” Scott said. “Then he mentioned swatting. As soon as he said that word, I twigged that I’d seen the term that day on Twitter in relation to the Mumsnet hack.”

***

The term “swatting” has been used by the FBI since 2008. “Swat” is an acronym of “Special Weapons and Tactics”, the American police squads routinely called to intervene in hostage situations. It is, in a sense, a weaponised version of a phoney order of pizza, delivered as a prank to a friend’s home, albeit one that carries the possibility of grave injury at the hands of police. For perpetrators, the appeal is the ease with which the hoax can be set in motion and the severity of the results. With a single, possibly untraceable phone call, dialled from anywhere in the world, it is possible to send an armed unit to any address, be it the home of a high-profile actor whom you want to prank or that of someone you want to scare.

In America, where swatting originated, the practice has become so widespread – targets have included Tom Cruise, Taylor Swift, Clint Eastwood and the Californian congressman Ted Lieu – that it is now classed as an act of domestic terrorism. In the UK, where Justine Roberts’s was one of the first recorded cases, swatting is classed as harassment, though that may change if these and other forms of internet vigilante attacks, such as doxxing, become increasingly commonplace.

Doxxing involves the publication of someone’s personal details – usually their home address, phone numbers, bank details and, in some cases, email address – on the internet. It is often the prelude to swatting: after all, the perpetrator of a hoax cannot direct the police to the target’s home address until this is known. (During the week of the Mumsnet attacks, one of the perpetrators attempted to locate another target using their computer’s IP address, which can identify where a person is connected to the internet, often with alarming precision. Their calculation, however, was slightly out; police were called to a neighbour’s address.)

Though doxxing has a less dramatic outcome than swatting, the psychological effects can be just as severe. For victims – usually people who are active on the internet and who have outspoken opinions or who, in the eyes of an internet mob, have committed some kind of transgression – the mere threat of having their personal information made available on the web can cause lasting trauma. A Canadian software developer whose home address, bank details, social security number and email history were published online in 2014 told me that he now keeps an axe by his front door. “I still don’t feel safe here,” he said. “It’s terrifying.”

Christos Reid, a social media manager for a software company, was doxxed last year. Reid’s information came from a website he had registered seven years earlier. “I woke up one morning to find a tweet announcing my personal details,” he told me. When he asked the Twitter account holder to take down the address, he was told to commit suicide. Reid said he was “OK for about half an hour”; but then, after he went out, he broke down in the street. “I’ve become more paranoid,” he said. He no longer gives out business cards with personal information.

Reid lives in London, but at the time of the doxx he was attending an event in Nottingham, home to the British police’s largest cybercrime division. He was impressed with the police response, even though they told him that they had not heard of the term “doxxing” before. “I was interviewed by two separate people about my experiences who then compiled everything into a case file and transferred it to the Met. When I arrived home, an officer visited me to discuss what happened and my options.”

The policeman explained harassment law to Reid, and offered advice on how to improve security at his flat and what to do if someone hostile turned up at the address. Reid shouldered the repercussions of what had happened alone; no suspects were identified. A spokesperson for the Metropolitan Police similarly said that although detectives from Islington CID have investigated the swatting attacks made on Roberts and Scott, no suspects have been identified “at this time”, even as “inquiries continue”.

Doxxing may seem to be a mild form of harassment but it carries with it an implicit threat of impending violence; the worrying message is: “We know where you live.” Unlike swatting, which is always malicious, doxxing is sometimes viewed by its perpetrators as virtuous. In November 2014, hackers claiming to be aligned with the internet group Anonymous published personal information allegedly belonging to a Ku Klux Klan member from Missouri. The hackers said that their action was a response to the KKK’s threat to use lethal force against demonstrators in the city of Ferguson, Missouri, protesting against the killing of the unarmed black teenager Michael Brown by a white police officer. In January 2015 hackers claiming to be from Isis took over US Central Command’s Twitter account and posted information about senior military officers, including phone numbers and email addresses. In each case, those carrying out the doxxing believed, however mistakenly, in the virtue of their actions and hoped that the information could be used to bring punishment or ruin to the subject.

The term “doxxing” may be new but the practice is an old one. The Hollywood blacklist revealed the political beliefs and associations of actors and directors in the late 1940s as a way to invite shame, deny employment and dissuade others from following their example. “But it has become a lot easier to find people’s private details with the help of the internet,” Jeroen Vader told me. Vader owns Pastebin, a website that allows users to upload and distribute text documents, and where much of the personal data is anonymously uploaded and shared. “People post their private information on social networks,” he said. “A lot of people aren’t aware that their information is so easily available to others.”

In Justine Roberts’s case, the perpetrator may not even have needed to look at social networks to mine her personal information. “If you’re on the electoral roll, you’re easy to find,” she said. “There’s not much you can do to stop people getting hold of your data one way or another, whether it’s for nefarious reasons or simply to better advertise to you. We live in a world that is constantly trying to gather more information about us.”

Jeroen Vader said he has noticed an “upward trend” in the number of doxxing posts uploaded to Pastebin in recent months, but insisted that when someone uses the site’s abuse report system these offending posts are removed immediately.

Across social media companies, action is more often reactive than proactive. Victoria Taylor, a former director at Reddit, one of the largest community-driven websites in the world, said that the rule against publishing other users’ personal information has been “consistently one of the site’s most basic policies” and that “any violation of this rule is taken extremely seriously by the team and community”. Still, she was only able to recommend that victims of doxxing send a message to the site’s administrators. Similarly, when asked what a person can do to remove personal details that have been published without permission, a Twitter spokesperson said: “Use our help form.”

The spokesperson added: “There has def­initely been an overall increase in doxxing since 2006, both on Twitter and on the internet more generally.” She attributed this rise to the emergence of search engines such as Intelius and Spokeo, services designed to locate personal information.

***

The surge in the number of dox­xing and swatting attacks is in part a result of the current lack of legal protection for victims. Confusion regarding the law on doxxing is pervasive; the term is even not mentioned in either US or European law. In a tutorial posted on Facebook in 2013, the writer claims: “Doxxing isn’t illegal as all the information you have obtained is public,” and adds: “But posting of the doxx might get you in a little trouble.”

Phil Lee, a partner in the privacy, security and information department of Fieldfisher based at the law firm’s office in Silicon Valley, said that differing privacy laws around the world were part of the problem. “Various countries have laws that cover illegal or unauthorised obtaining of data. Likewise, some of the consequences of releasing that data, such as defamation or stalking, cover elements of what we now term doxxing. But there is no global law covering what is a global phenomenon.” Indeed, Roberts believes that her London address was targeted from America – the 999 call was routed through a US proxy number.

One challenge to creating a law on doxxing is that the sharing of personal information without permission has already become so widespread in the digital age. “If a law was to state something like, ‘You must not post personal information about another person online without their consent,’ it wouldn’t reflect how people use the internet,” Lee said. “People post information about what their friends and family members have been doing all the time without their consent.

“Such a law could have a potentially detrimental effect on freedom of speech.”

Lee believes that a specific law is unnecessary, because its potentially harmful effects are already covered by three discrete pieces of legislation dealing with instances where a person’s private information is obtained illegally, when that information is used to carry out illegal acts and when the publication of the information is accompanied by a threat to incite hatred. However, this does not adequately account for cases in which the information is obtained legally, and then used to harass the individual in a more legally ambiguous manner, either with prank phone calls or with uninvited orders of pizza.

Susan Basko, an independent lawyer who practises in California and who has been doxxed in the course of her frequent clashes with internet trolls, believes that the onus should be on the law, rather than the public. She points out that in the US it is a crime to publicise information about a government employee such as their home address, their home and cellphone numbers, or their social security number, even if the information is already online. “This law should apply to protect all people, not just federal employees,” she said. “And websites, website-hosting companies and other ISPs should be required to uphold this law.”

Basko said that doxxing will continue to increase while police have inadequate resources to follow up cases. For now, it is up to individuals to take preventative measures. Zoë Quinn, an American game designer and public speaker who was doxxed in 2014, has launched Crash Override, a support network and assistance group for targets of online harassment, “composed entirely of experienced survivors”.

Quinn, who spoke about the problem at a congressional hearing in Washington, DC in April last year, recently posted a guide on how to reduce the likelihood of being doxxed. “If you are worried you might some day be targeted,” she wrote, “consider taking an evening to stalk yourself online, deleting and opting out of anything you’re not comfortable with.”

Both Scott and Roberts have changed their privacy habits following the attacks. Scott is more careful about interacting with strangers online, while Roberts uses scrambler software, which ensures that she never uses the same password for more than one online site or service.

For both women’s families, the effects of their encounters with armed police have also lingered. When one day recently Roberts’s husband returned home early from work, the au pair called the police, believing it was an intruder. And Scott is haunted by what happened.

“What if my husband had made a sudden move or resisted in some way? What if my eldest had grabbed the gun instead of gently reaching for it? What if people locally believed that my husband did actually have guns in the house?” she asks. “I don’t think the people making these sorts of hoax calls realise the impact.” 

This article first appeared in the 28 April 2016 issue of the New Statesman, The new fascism